Zito Partners Help Center

Search partner help by role and operational task. Use this before escalating jobs, fleet, scan, or warehouse issues.

Back to Zito Partners loginSign in to partner workspace

Login path

/partners/login

All partner roles enter through Zito Partners.

Partner types

5 roles

Driver, Agent, Transporter, Courier Company, and Warehouse Partner.

Ops focus

Execution

Jobs, scans, fleet, dispatch, warehouse, and invoice visibility are grouped here.

Quick actions

Start from the right operational entry point before escalating to human support.

Partner login help

Troubleshoot OTP, email continuation, and partner sign-in routing.

Open partner login

Partner registration

Start or review driver, agent, transporter, courier-company, and warehouse-partner registration.

Choose partner role

Fleet and compliance

Open owned-fleet operations for vehicle management, onboarding, and verification.

Open fleet workspace

Courier operations

Go to courier-company workflow for dispatch, scan ops, and waybill execution.

Open courier operations

Partner Roles

Role-by-role summary of who uses this app surface and what they should do here.

Driver

Run shifts, receive jobs, follow demand zones, and review earnings.

  • Dashboard, Jobs, Heatmap, Shift, and Earnings are the main driver screens.
  • Shift must be active before full job operations are expected.
  • Phone OTP is the normal sign-in path.

Transporter

Represent a B2B transporter organization with fleet and invoice controls.

  • Transporter is organization-first, not individual-only.
  • Registration must capture company legal name plus authorized contact person.
  • Fleet and invoice screens are the current core transporter tools.

Agent

Operate as a commission-based supply partner that sources trip capacity and proposes loads.

  • Agent is external and separate from Agency Staff or internal agency structures.
  • Agent registration must capture company legal name plus authorized contact person.
  • Marketplace and trip-proposal workflows are the main working areas for agent operations.

Courier Company

Operate county-to-county courier execution inside the CFA-backed portal.

  • Dispatch, Load Plans, New Movement, Scan Ops, Waybills, Owned Fleet, and Invoices are the main flows.
  • Capacity source can be Owned Fleet, CFA Network, or Blended.
  • Scans and waybills remain linked to one booking chain.

Warehouse Partner

Run storage, inventory, bins, scan checkpoints, and warehouse exceptions.

  • Warehouse Dashboard, Bins, Inventory, Scan, and Loss screens are the core routes.
  • Warehouse Partner is also organization-first and must register with company identity.
  • Inventory and scan operations should preserve parcel ownership separation.

Help articles

Searchable workflow guidance, organized by article instead of one long static page.

Login and access

Current partner entry rules.

  • Open /partners/login.
  • Use OTP first. Email users complete password after OTP when required.
  • Partner self-service registration is available from /partners/select-role.
  • Internal roles are intentionally excluded from the partner app.

Execution workflows

Where each partner role spends time.

  • Drivers use jobs, shift, and earnings screens.
  • Agents respond to marketplace supply opportunities and propose trip capacity; they do not own fleet or create driver accounts.
  • Transporters manage fleet readiness and commercial visibility.
  • Courier companies run dispatch, scans, waybills, and movement plans.
  • Warehouse partners manage bins, inventory, scan events, and loss handling.

Operational rules

Controls that matter in the current partner build.

  • Driver, Agent, Transporter, Courier Company, and Warehouse Partner are separate partner identities.
  • Agent, Transporter, Courier Company, and Warehouse Partner accounts must represent organizations.
  • OTP resend stays inside the OTP screen and should be used instead of restarting the full login flow.
  • Warehouse and courier operations should preserve scan traceability and chain of custody.

Need more help?

Escalate into human support when the article is not enough or the workflow needs action.

Need operational intervention?

Sign in to the relevant partner workspace first, then move into fleet, bookings, scans, or support-linked workflows with your role context.

Sign in to partner workspace

Need role clarification first?

Use the role selector when the issue is actually choosing the right partner registration or workspace.

Open role selector